Terms of Service

Effective Date: January 11, 2026
Last Updated: January 11, 2026

Welcome to ET Solutions. These Terms of Service ("Terms") govern your use of the website at https://et-solutions.org and all related services provided by ET Solutions LLC ("ET Solutions," "we," "us," or "our"). By accessing our website or using our services, you agree to be bound by these Terms.

1. About ET Solutions

ET Solutions is a trade name operating under ET Solutions LLC, a company registered in the United States. We provide AI automation services, including AI phone receptionists, virtual assistants, automated appointment booking, and customer communication systems.

2. Acceptance of Terms

By accessing our website, submitting forms, booking a demo, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

3. Description of Services

ET Solutions provides the following services:

• AI-powered phone receptionist systems
• Virtual assistant and automation solutions
• Automated appointment booking and scheduling
• SMS and voice-based customer communication
• AI-driven customer service and support tools
• Business automation and workflow optimization

4. Communication Consent

By providing your phone number and/or email address through our website, forms, or services, you expressly consent to receive communications from ET Solutions, including:

• SMS Text Messages: Appointment reminders, confirmations, service notifications, and promotional messages
• Phone Calls: Automated and AI-powered voice calls, including calls from our AI phone receptionist system
• AI-Driven Communications: Interactions with our AI assistants and automated messaging systems
• Email Communications: Service updates, newsletters, and marketing communications

Message Frequency: Message frequency may vary based on your interactions, appointment schedules, and service needs. Standard message and data rates may apply.

5. Opting Out of Communications

You may opt out of communications at any time:

• SMS: Reply STOP to any text message to unsubscribe
• Help: Reply HELP to any text message for assistance
• Email: Click the unsubscribe link in any email
• Direct Contact: Email us at elhadji@eteravoice.com

Opting out of marketing communications will not affect transactional messages related to your active services.

6. User Responsibilities

By using our services, you agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of any account credentials
• Use our services only for lawful purposes
• Comply with all applicable laws and regulations
• Not interfere with or disrupt our services or systems

7. Prohibited Uses

You may not use our services to:

• Violate any applicable laws, regulations, or third-party rights
• Send spam, unsolicited messages, or engage in fraudulent activities
• Transmit malicious software, viruses, or harmful code
• Attempt to gain unauthorized access to our systems or networks
• Impersonate any person or entity
• Harass, abuse, or harm others
• Use our AI systems for illegal, deceptive, or unethical purposes

8. Intellectual Property

All content on our website, including text, graphics, logos, images, software, and AI technology, is the property of ET Solutions LLC or its licensors and is protected by U.S. and international intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works without our express written permission.

9. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

While our AI systems are designed to provide accurate and helpful responses, they may occasionally produce errors or inaccuracies. Users should verify critical information independently.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ET SOLUTIONS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

11. Indemnification

You agree to indemnify, defend, and hold harmless ET Solutions LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

12. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without cause, and with or without notice. Upon termination, your right to use our services will immediately cease. Provisions of these Terms that by their nature should survive termination shall remain in effect.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State in which ET Solutions LLC is registered, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be resolved in the courts located within the United States.

14. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after any changes indicates your acceptance of the updated Terms. We encourage you to review these Terms periodically.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

16. Contact Us

If you have questions about these Terms of Service, please contact us:

ET Solutions LLC
Email: elhadji@eteravoice.com
Website: https://et-solutions.org
2702 Golden Strand Drive, Hilliard, Ohio 43026
(614) 352-6738